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Return Policy

Quality and attention to detail run through all aspects of the PJ's Coffee of New Orleans™ brand. Founder Phyllis Jordan started PJ's Coffee in the tradition of New Orleans hospitality: ordering should never be an assembly line experience. We treat every guest like a neighbor, and superior craftsmanship goes into every cup.

Since 1978, we have strived to offer the highest quality products and service to our customers, whether that involves taking your order and getting to know you in our stores or delivering the freshest, most flavorful coffee available. However, if any of our products are not up to your standards, we will gladly issue a replacement or provide a refund.

To report your issue, call our sales representatives at 985-792-5776, or contact us directly to notify us of the issue and product.

To return the product you recently received, mail the item to:

PJ's Coffee of New Orleans

2700 North Peters St.

New Orleans, LA 70117, United States